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The adoption of Unified Communications (UC) continues to grow. According to Gartner, the demand for UCaaS (Unified Communications as a Service) increased across all market segments in 2018, as more businesses recognized its positive impact—offering greater flexibility, consistent user experience, enhanced performance, and significant cost savings.
If your business is looking to add or expand its UC capabilities, be sure to review this checklist to maximize the value of your UC solution.
With a centralized communication hub that supports both real-time and synchronized tasks—as well as non-email and fax communications—employees no longer need to switch between multiple tools. This streamlined approach saves time and enables users to focus on performance, rather than juggling multiple platforms, connectors, or devices during interactions.
Unified Messaging by Prime Alley combines email, voicemail, fax, and messages into a single inbox, while Presence displays real-time availability. Tools like Cisco Jabber enhance seamless communication and collaboration, extending beyond voice to improve overall team connectivity.
Smartphones keep employees connected wherever they are.
With Prime Alley UC mobile apps like Cisco Hybrid Spark and Jabber, users can access messaging, voice, video, presence, and file sharing—seamlessly integrated and available on the go.
